| 1. |
Can my account be UP/DOWN graded? Yes, at any time. Regarding an Upgrade the price discrepancy of the two products is charged multiplied by the remaining time of your Abos. In addition, with Downgrades no REFUNDS. Contact SUPPORT SYSTEM. |
| 2. |
Can I UP-grade from Virtual to Reseller Hosting? Yes. Accomplished at any time. Regarding an Upgrade the price discrepancy of the two products is charged multiplied by the remaining time of your Abos. In addition, with Downgrades no REFUNDS. Contact SUPPORT SYSTEM. |
| 3. |
What is the disk space made up of? This is in principle for all: Web -, Mail -, data base as well as log data. |
| 4. |
Can you make an individual data Restore? You are responsible for your own data. |
| 5. |
Can I arrange Sub-domains? Only if you got a reseller icon. Sub-domains can be provided and administrated via Admin Tool. If you click on the Button NEW DOMAIN, deactivate the small box "www", enter the complete Sub-domain (e.g. "subdomain.yourdomain.co.za") and click on UPDATES. The Sub-domain appears now next to your Main-domain in the window. If you click on the Sub-domain, on the menu HOSTING - select then "Physical hosting", click on NEXT ONE and configure your Sub-domain with consideration of the entire account as desired. Alternatively you can also select "Frame forward" instead of "Physical hosting" and by input of any destination address, e.g. a sub-directory of its account - only forwarding for the Domain. |
| 6. |
Can I check the statistics? The statistics Tool is available under the following addresses: Web page: http://www.YOURDOMAIN.CO.ZA/webstat/ SSL side: http://www.YOURDOMAIN.CO.ZA/webstat SSL/ ftp account: http://www.YOURDOMAIN.CO.ZA/ftpstat/ |
| 7. |
How can I use SSL? Two possibilities how to use SSL. On the one hand the variant without certificate costs, with which we put a sub-directory for one of our certificates for your disposal. Here the coded connection takes place over an address in the form https://virtual servers.co.za/~LOGIN. The possibility exists of operating its own certificate. Here it must be noted that the costs of their own certificate are not contained in the price. Offer of such SSL certificates gives it most diverse, we recommend in principle the inexpensive QuickSSL of GeoTrust (see http://www.geotrust.com/quickssl/note: For the order a credit card is necessary). With its own certificate the coded connection is then via URL of your own Domain, thus https://www.YOURDOMAIN.CO.ZA |
